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Welcome to {Platform name}!

In this document you can find information about how to:

  • Sign up and manage your account.

  • Create advertising campaigns.

  • Upload creatives.

  • Check your campaigns' performances.

  • Pay and get refunds.

  • Run reports.

We are happy you are here and we aim to help you expand your business. (TBD)
{Publisher name}

Support

If you run into some problems, we are here to help. There is a Support form on the Landing Page and you can always send an email to {Support email} directly.

Table of Contents
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Include Page
Glossary
Glossary

Your account

When you Sign up, an account with your name, email address and related information is created in the Platform. You and the Platform’s administrators can manage your account. Only you can change your password.

Info

The email address you use when signing up, cannot be used by any other user in the Platform.
You can always send a request to {General support email} to change email address or Reset your password.

Sign up

Your can either sign-up as an Advertiser or an Agency.

  • If you are an Advertiser you will create campaign on your own behalf, boosting your own business.

  • As an Agency you are able to create campaigns on your client’s behalf.

  1. On the Landing Page click Create Account

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  2. Select the Account Type that fits your business.

  3. Enter required information:

    • Full Name

    • Company Email Address

    • Company Name

    • Country

    • Default Currency

  4. Accept to Terms and Conditions, Cookie Policy and Privacy Policy.

  5. Press Register

  6. After signing up you will receive a confirmation email with a link to set your password.
    The email will look similar to this:

    The Set password link expires after 24 hours.

  7. Click Set password

  8. You are forwarded to a form asking you to create your password.
    TODO: Screenshot

  9. Enter the same password in both boxes and click Set password.
    TODO: Screenshot
    The password should include: (TBD)

    • A minimum of 8 characters

  10. After pressing Submit, a reCAPTCHA validation is done to make sure you are not a robot.
    If validation is required a window is opened on top of the Sign up page where you need to validate.

Warning

If validation fails you are not able to login to the Platform. Please try again.

Tip

After successful login, you are redirected to the Dashboard.

TODO: Screenshot

Log In

If you have an active account you are able to login.

  1. Enter you Email Address

  2. Enter your Password

  3. Press Submit

Tip

If your account is active, you are logged in and taken to the Dashboard.

Warning

If your account and password does not match an account in the platform, you will be shown an error message. Please check your email address and try again.

Info

If you feel the login error is not accurate, control the spelling of your email address and password. You can also select Forgot password to reset your password.

Forgot password

If you forget your password you can re-set it.

  1. In the login page, select Forgot Password.

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  2. Enter you Email Address.

  3. Click Submit.

  4. You will receive an email with a link to reset your password.
    The email will look similar to this:

  5. In the email, click Set new password.
    You will be redirected to the platform:
    TODO: Screenshot

  6. Enter your new password.

  7. Click Reset password.

TODO: Screenshot

You are logged in and taken to the Dashboard.

Manage your account

You can manage your account information under My Account > Information. (TBD)

TODO: Screenshot

Dashboard

The Dashboard is the first page after login.

TODO: Screenshot

On this page you see your current campaigns, campaigns starting soon, status and performance.

Campaigns list

TODO: Screenshot

Statistics and Performance

When your campaign is running, your ad is shown to the audiences set by the targeting.

Statistics on how many times your ad is shown, together with clicks, views, CTR. are collected continuously and stored together with your campaign and creatives.

TODO: Screenshot

Campaigns

You can create campaigns on the platform.

Create a campaign (Digital)

You create campaigns via the Campaign Wizard.

To move forward in the Wizard, click Next.

TODO: Screenshot

  1. Select Create Campaign.

  2. Select Type of Campaign / Media.

  3. Select Placement.
    You can preview the ad-slots (TBD) by selecting sizes in the panel.

  4. Set Start and End Date

  5. Set Buget / Impressions.

  6. Set Frequency capping as you like.

  7. Set Targeting

    1. Gender

    2. Age

    3. Devices

    4. Operating System

  8. When you are done you can either

    1. Pay

    2. Go back to the Dashboard

Pause/Restart a campaign

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Creatives

Creative types

You can upload or design a creative. You can have multiple creatives on one Campaign.
A creative can be one of three types:

  • An image

  • Native Ad

  • Video

Image upload

  1. Click New creative.

  2. Select a file on your computer or drag an image to the Upload or Drop image here.

  3. The image must fit the image dimensions / proportions for the selected Size.

  4. You can adjust the image via the Crop Tool.
    TODO: Screenshot

  5. Give the Creative a Name.

  6. Enter Destination URL.

  7. Enter Call to action.

  8. Enter Body text.

  9. Enter third-party tracking (optional)

  10. Click Done.

Tip

TIP: By adding a creative to all of the available Sizes, your campaign has a higher chance of reaching it’s goal.

Native Ad

TODO: Screenshot

  1. Click New creative.

  2. Select Native Format

  3. For each image in the Native Format, select a file on your computer or drag an image to the Upload or Drop image here.

  4. The image must fit the image dimensions / proportions for the selected Size.

  5. You can adjust the images via the Crop Tool.
    TODO: Screenshot

  6. Give the Creative a Name.

  7. Enter Destination URL.

  8. Enter Call to action.

  9. Enter Body text.

  10. Enter third-party tracking (optional)

  11. Click Done.

Video

TODO: Screenshot

  1. Click New creative.

  2. Select Video

  3. Follow the instructions (TBD)

Payments

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Reports

Create report

  1. Click New Report.

  2. Select Campaigns or Payments.

  3. Enter a Report name.

  4. Select either:

    1. One-time report

    or

    2. Scheduled report

    .

One-time report

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  1. Set Time Period.
    This are the dates between which the campaign was shown (question). (TBD)

  2. Select Export options.
    - Direct download - you will be able to download the report directly.
    - Send by email - the report will be sent to you as an attachment.

  3. Click Save.

  4. The new report show status

    Status
    titleGENERATING
    until it is ready.

  5. You can download the report when status is

    Status
    colourGreen
    titleCOMPLETED
    .

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Scheduled report

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  1. Select Time Period.

  2. Select Frequency.

  3. Click Save.

  4. Your new scheduled report will regularly be sent to the email address on your account in the Platform,

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