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Welcome to {Platform name}!

In this document you can find information about how to:

  • Sign up and manage your account.

  • Create advertising campaigns.

  • Upload creatives.

  • Check your campaigns' performances.

  • Pay and get refunds.

  • Run reports.

We are happy you are here and we aim to help you expand your business. (TBD)
{Publisher name}

Support

If you run into some problems, we are here to help. There is a Support form on the Landing Page and you can always send an email to {Support email} directly.

Table of Contents
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Glossary

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Your account

When you Sign up, an account with your name, email address and related information is created in the Platform. You and the Platform’s administrators can manage your account. Only you can change your password.

Info

The email address you use when signing up, cannot be used by any other user in the Platform.
You can always send a request to {General support email} to change email address or Reset your password.

Sign up

Your can either sign-up as an Advertiser or an Agency.

  • If you are an Advertiser you will create campaign on your own behalf, boosting your own business.

  • As an Agency you are able to create campaigns on your client’s behalf.

  1. On the Landing Page click Create Account

  2. Select the Account Type that fits your business.

  3. Enter required information:

    • Full Name

    • Company Email Address

    • Company Name

    • Country

    • Default Currency

  4. Accept to Terms and Conditions, Cookie Policy and Privacy Policy.

  5. Press Register

  6. After signing up you will receive a confirmation email with a link to set your password.

    The Set password link in the email expires after 24 hours.

  7. Click Set password in the email.

  8. You are forwarded to a form asking you to create your password.
    TODO: Screenshot

  9. Enter the same password in both boxes and click Set password.
    TODO: Screenshot
    The password should include: (TBD)

    • A minimum of 8 characters

  10. After pressing Submit, a reCAPTCHA validation is done to make sure you are not a robot.
    If validation is required a window is opened on top of the Sign up page where you need to validate.

Warning

If validation fails you are not able to login to the Platform. Please try again.

Tip

After successful login, you are redirected to the Dashboard.

Confirmation email

Expand
titleYour confirmation email look similar to this:

Log In

If you have an active account you are able to login.

  1. Enter you Email Address

  2. Enter your Password

  3. Press Submit

Tip

If your account is active, you are logged in and taken to the Dashboard.

Login error

Warning

If your account and password does not match an account in the platform, you will be shown an error message. Please check your email address and password and try again.

Info

If you feel the login error is not accurate, control the spelling of your email address and password. You can also select Forgot password to reset your password.

Forgot password

Fact of life, sometimes you forget your password. No worries, if you forget your password you can re-set it.

  1. In the login page, select Forgot Password.

  2. Enter you Email Address.

  3. Click Submit.

  4. You will receive an email with a link to Set new password.

  5. In the email, click Set new password.
    You will be redirected to the platform:
    TODO: Screenshot

  6. Enter your new password.

  7. Click Reset password.

TODO: Screenshot

You are logged in and redirected to the Dashboard.

Set new password email

Expand
titleThe Set new password email look similar to this:
Image RemovedImage Added

Session logout

If you have been inactive for a period of time, you are automatically logged out. This is for security reasons and protects your account for the case where you have left your browser open and leave your computer.

Image RemovedImage Added

After you press Submit, the platform will try to redirect you to the page from where you were logged out.

In case you where logged out from a page in the Campaign Wizard, you can find your campaign on the Dashboard.

Manage your account

You can manage your details and account information under your Account icon > Profile.

You will find your billing details and stored payment methods under Billing Details.

Edit billing information

To edit your billing information select Billing details > Edit.

New payment card

To add a new card select Billing details > + Add card.

Remove card

To remove a card, click the Trash icon.

Warning

Removing a card is permanent and cannot be undone.


Dashboard

The Dashboard is the first page after login.

On this page you see your current campaigns, campaigns starting soon, status and performance.

Campaigns list

In the campaign list you can search, filter and sort your campaigns.

Statistics and Performance

When your campaign is running, your ad is shown to the targeted audiences.

Statistics on how many times your ad is shown, together with clicks, views, CTR. are collected continuously and stored together with your campaign and creatives.


Campaigns

You can create different types of campaigns on the platform.

  • Digital

  • Print

  • Social

  • Radio

Create a Digital campaign

You create campaigns in the Campaign Wizard. To move forward in the wizard, click Next.
Between each step the Platform is checking if the impressions are available.

  1. Select Create Campaign.

  2. Select Media Channel Web.

  3. Select Placement.
    The Placements that are shown first are Recommended.

  4. If you scroll down you can see all available placements.

  5. You can preview an ad-slots (TBD) by clicking on a size in the side panel.

  6. Set Budget / Impressions.

    You can switch between setting budget in money or impressions.

  7. You can set Age and Gender targeting if you want to.

  8. You can add Time targeting if you want your ad to be shown only on specific days of the week, and specific times during the day.

  9. Select Browser type and Language (optional).

  10. You can select Device category and Operating system if you like.

  11. Select Geographic location, if you want your ad to only be shown to audience viewing you ad from specific locations.

  12. You can now + Add New Creative or skip this step and Add Creative later.

  13. Review your campaign.

  14. When you are done you can either Save and pay later or Checkout.

Info

To learn more of Targeting, Demographics and other ways to optimize your campaign, please check… (LINK) (TBD)

Impressions and availability

The platform is checking availability continuously.

You will be notified if there is limited availability.

Tip

Campaigns are stored automatically at the Budget and Targeting steps in the wizard.
New campaigns are stored as DRAFT.

Checkout

Payment

You can pay for a campaign either with a Card or by Invoice.

If you wish to pay by invoice please contact the Publisher. Card payments are enabled by default.

Pause/Restart a campaign

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborumYou can pause a campaign and you can pause creatives.
Pausing a campaign means all creatives under that campaign will be paused.


Creatives

Creative types

You can upload or design a creative. You can have multiple creatives on one Campaign.
A creative can be one of three these types:

  • An image

  • Native Ad

  • Video

  • Third party tag

Image upload

  1. Click New creative.

  2. Select a file on your computer or drag an image to the Upload or Drop image here.

  3. The image must fit the image dimensions / proportions for the selected Size.

  4. You can adjust the image via the Crop Tool.
    TODO: Screenshot

  5. Give the Creative a Name.

  6. Enter Destination URL.

  7. Enter Call to action.

  8. Enter Body text.

  9. Enter third-party tracking (optional)

  10. Click Done.

Tip

TIP: By adding a creative to all of the available Sizes, your campaign has a higher chance of reaching it’s goal.

Native Ad

TODO: Screenshot

  1. Click New creative.

  2. Select Native Format

  3. For each image in the Native Format, select a file on your computer or drag an image to the Upload or Drop image here.

  4. The image must fit the image dimensions / proportions for the selected Size.

  5. You can adjust the images via the Crop Tool.
    TODO: Screenshot

  6. Give the Creative a Name.

  7. Enter Destination URL.

  8. Enter Call to action.

  9. Enter Body text.

  10. Enter third-party tracking (optional)

  11. Click Done.

Video

TODO: Screenshot

  1. Click New creative.

  2. Select Video

  3. Follow the instructions (TBD)

Payments

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Reports

Reports are exports of

Third Party Tag

(TBD)

Reports

You can export information in Excel format. You can export information either as You decide if you want either a one-time report for download, or as a scheduled report which is sent to your email address regularly.

You reach the report functionality after login via the Report icon on the Dashboard.

Create a report

  1. Click New Report.

  2. Select Campaigns or Payments.

  3. Enter a Report name.

  4. Select either:

    1. One-time report

    2. Scheduled report

One-time report

  1. Set Time Period.
    This are the dates between which the campaign was shown (question). (TBD)Date period for which you want to export data.

  2. Select Export options.
    - Direct download - you will be able to download the report directly.
    - Send by email - the report will be sent to you as an attachment.

  3. Click Save.

  4. The new report show status

    Status
    titleGENERATING
    until it is ready.

  5. You can download the report when status is

    Status
    colourGreen
    titleCOMPLETED
    .

Scheduled report

  1. Select Time Period.

  2. Select Frequency.

  3. Click Save.

  4. Your new scheduled report will regularly be sent to the email address on your account in the Platform,